e-Miles, Inc. ("e-Miles") is firmly committed to protecting your privacy. Because protecting your
privacy is important to us, you may always submit concerns regarding our Privacy Policy
or our privacy practices to
info@e-Miles.com.
If you choose to write us an
e-mail, please reference the Privacy Policy in your subject
line.
e-Miles® will attempt to respond in a timely manner to all reasonable concerns and
inquiries.
e-Miles, Inc. has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with
TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personally identifiable
information. The TRUSTe program covers only information that is collected through this Web site,
www.e-miles.com.
TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy Trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at
info@e-Miles.com. If you are not satisfied with our response you can contact
TRUSTe here.
e-Miles, Inc. complies with the U.S. — E.U. Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from the European Union member countries. e-Miles, Inc. has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view e-Miles, Inc.’s certification, please visit
http://www.export.gov/safeharbor/
You Will Not be Spammed by e-Miles
The
e-Miles Service (e-Miles Service) is an opt-in
e-mail program. You will only receive
e-mails from
e-Miles based on information you supply to us.
The Information We Collect and How We Use It 
To participate in the
e-Miles Service, you must register and provide
enrollment contact information (for example, your full name, zip code,
e-mail address, and number
of
e-mails desired to be received in a week and such other information that we may
request). It is optional for you to provide demographic data (for example, income and
education) and profile data (for example, occupation, travel frequency and areas of
interest), but it is encouraged so we can
provide a more personalized experience. Specifically, we use this data to customize
and tailor your experience with the
e-Miles Service and website, showing you content
in which you may be interested and displaying content according to your preferences.
e-Miles Service users will receive emails in our opt-in
e-mail and web
program. Users will earn
e-Miles miles that can be deposited into the users
selected Sponsor account.
Singular Summary and Aggregate Statistical Information
e-Miles reserves the right to share information you provided in
summary and/or aggregate form with our sponsors, our partners and other third parties.
Summary information is data that describes the interest profile and demographics data
of a Member without specifically identifying the Member. For example, this
data does not contain personally identifying information such as a full name or e-mail
address. Aggregate information is data that describes the interest profiles and
demographics of Members as a group (in the aggregate) without specifically
identifying any single Member who helps comprise that group. This data also does not
contain personally identifying information such as a full name or e-mail address but
describes group interest profiles (for example, car brand preferences of
Members as a group) and group demographic information (for example, the average age
of Members as a group).
Your Electronic Relationship with Our Marketers and Advertisers
Only with your consent will we share your enrollment contact
information, including your full name, zip code and e-mail address, with marketers and advertisers
who message you through the e-Miles Service. If you so desire, this will enable you to foster
a relationship with the marketers and advertisers and receive electronic communications from them.
While we enter into agreements only with major brands with good business practices,
e-Miles will not be responsible for marketers' and advertisers' actions, including, without
limitation, their use of information you supply to them.
Service Providers
We use other third parties such as our Sponsors (airline, hotel and other loyalty programs) or Reward Partners (retail gift cards being one example) to provide rewards for participating in our e-mail and web service program. When you sign up for the e-mail and web service program, we will share your program specific membership number and other information as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information obtained from e-Miles for
any other purpose including their own marketing. However, if you have elected to receive Sponsor promotions
through a separate designation of preferences as a member of the Sponsor program, you will need to change
your preferences directly with the Sponsor should your e-mail preferences change.
Surveys
e-Miles may, from time to time, invite you to participate in
online surveys. The information requested in these surveys may include, but is not
limited to, your opinions, purchase history and purchase intent regarding consumer
and/or business products and services. Again, you are not required to provide us with
this information. The information collected by these surveys may be used by e-Miles to
customize and tailor your experience with the e-Miles Service and website. We reserve
the right to share this information in summary and aggregate form with third parties.
Supplemental Information
e-Miles may supplement the information you provide with
statistical information that we obtain from third parties. We use this information
to target our communications with Members more appropriately.
e-Miles' Use of Cookies and Web Beacons
A cookie is simply a small text file containing information about
the user that is placed by a website on the user's hard drive.
e-Miles places a cookie
on your computer when you complete the registration form or log into the
e-Miles
website.
e-Miles uses the cookie to recognize you when you visit our website so that
we may provide you with customized pages based on information in your Member account
or profile. The cookie is also required to log in and view Member-specific information
on the website. We may also use cookies to track certain information about you based
upon your activity on our site or on a third party's sites. This information may
include the URL that you just came from (whether this URL is on our site or not),
which URL you next go to (whether this URL is on our site or not), what browser you
are using and your IP address. We may use this information to conduct internal
research on our Members' demographics, interests and behavior to better understand
and serve our Members. We reserve the right to share this information in summary and
aggregate form with third parties.
Web Beacons/Web Bugs
We employ and our third party advertising partner employs a software technology called
Web Beacons (a.k.a. clear gifs, pixel tags, Web bugs) that help us better manage content
on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier,
similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies,
which are stored on a user's computer hard drive, Web beacons are embedded invisibly on Web pages and are
about the size of the period at the end of this sentence. We normally do not tie the information gathered
by Web beacons to our customers' personally identifiable information. Sometimes, when a member takes an
action on our site or an advertising partner's site, a web beacon will inform e-Miles of such action so appropriate
miles can be awarded.
We use Web beacons in our HTML-based emails to let us know which emails have been opened by recipients.
This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing
campaigns. If you would like to opt-out of these emails, please see "Choice/Opt Out".
We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and
Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests.
If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here:
Ad Choices
. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.
The e-Miles site may contain links to other Internet sites that
are not operated or controlled by e-Miles. We cannot control and are not responsible
for the privacy practices, content, or goods and services available on such websites.
Special Offers and Updates
From time to time, we may send you additional e-Miles earning opportunities which are promotional in nature.
You will only receive these earning opportunities because you have signed up for our service.
Out of respect for your privacy, we present the option not to receive these types of communications.
Please see 'Choice/Opt Out'.
Service Related Announcements
From time to time, we may send you strictly service-related announcements on rare occasions
when it is necessary to do so. For instance, if our service is temporarily suspended for
maintenance, we might send an e-mail.
Generally, you may not opt-out of these communications which are not promotional in nature.
If you do not wish to receive them, you have the option to deactivate your account.
Customer Service
Based upon the personally identifiable information you provide us, we will send you a welcome e-mail
to verify your username and password. We will also communicate with you in response to your inquiries,
to provide the services you request, and to manage your account.
We will communicate with you by e-mail or telephone, in accordance with your wishes.
Choice/Opt Out
We provide you the opportunity to 'opt-out' of having your personally identifiable information used
for certain purposes, when we ask for this information. For example, if you give us your postal address
but do not wish to have marketing material sent by us to that address, you can indicate your preference
on the collection form.
If you no longer wish to receive our communications, you may opt-out of receiving
them by following the instructions included in each e-mail communication or by emailing us,
at
info@e-Miles.com,
or you may contact us at 5800 Tennyson Parkway, Suite 600, Plano, Texas 75024 to opt-out.
You will be notified when your personal information is collected for use by any third party that is not
our agent/service provider, so you can make an informed choice as to whether or not to share
your information with that party.
Non-Electronic Communications with You
In addition, we may engage third parties from time to time to
assist us in operating our business. Such third party assistance may include, for
example, performing reward fulfillment mail-outs on our behalf. You agree we may
provide such third parties information you disclose to us. Such third parties may
have access only to the personal information needed to fulfill their obligations to
e-Miles, but may not use it for any other purposes including their
own marketing purposes.
We may share your name, frequent flyer, sponsor account or reward partner program number and other such information that may be necessary to deposit or redeem e-Miles miles with the airline, sponsor or reward partner you choose to complete the redemption.
How to Edit or Correct Your Personal Information
By going to
www.e-Miles.com, and clicking on
Profile on our site, you may change your personal profile to
better reflect your interests and view or modify personal information you have provided
to us. By clicking on
Account you may update or delete certain contact
information and limit the number of alert messages you receive in
e-mail or other electronic format
you would like to receive. When you are finished entering your updated information, click the
appropriate button on the page to save your changes. Your changes will be recorded immediately, but
some in-process based promotions may still be based on your old information. If there is incorrect
information on your
e-Miles account statement, please contact us via
e-mail at
info@e-Miles.com.
We will respond to your request within 30 days of receipt.
We will retain your personal information unless your account is deactivated or terminated. If you wish to terminate your account or request that we no longer use your personal information to provide you services, please contact
Member Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
e-Miles implements security measures (including online and off-line
physical, electronic and managerial safeguards) designed to help protect against the
loss, misuse and alteration of the information under our control. As with any
transmission over the Internet, however, there is always some element of risk involved
in sending personal information online. Your
e-mail address, password and cookie will
be required to update your personal information (name,
e-mail address, etc.), and your
Member profile data. Remember to keep your password private and secure -- you should not
share this information with anyone. If you have any questions about the security at our
website, you can send an
e-mail to
info@e-Miles.com.
Although we do not collect sensitive data (SSN, Credit Card info, etc.) while on our site,
we do employ SSL encryption to further protect your information on various pages on our site.
We are Committed to Children's Privacy
You are only able to participate in the e-Miles Service if you are at least
18 years old. e-Miles takes children's privacy seriously and we do not seek to collect
personally identifiable information about children under 18 years of age.
If we find out we have collected information from anyone under the age of 13,
we will delete this information immediately.
Our Opt-Out Policy
If you would like to opt out of
e-Miles membership, you may request
that your membership be cancelled and account closed by
cancelling
your membership online. The use of any other mechanism to request that your
membership be cancelled could result in the delay of your membership cancellation.
e-Miles may continue to use information collected prior to cancellation. Such
cancellation may not terminate any third-party program you have elected to participate
in while a Member.
We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and
Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests.
If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here:
Ad Choices. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.
Our web site includes Social Media features, such as the Facebook Like button and widgets, the Share this button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.
Changes in the Privacy Policy
We may update this Privacy Policy from time to time by posting an
amended version of the statement to the www.e-Miles.com website. Such amended Privacy
Policy shall govern the terms by which we may use and disclose information after such
time whether or not such information was collected prior to the change in the Privacy
Policy. Please refer to this policy regularly. If we make material changes to this policy,
we will notify you here, by email, or by means of a notice on our home page.
Protection of e-Miles and Others
Except as provided herein, we promise that we will never willfully
sell, trade, rent or make available your identity, e-mail address, phone number or
home address to any unaffiliated third party without your consent, or unless we believe
in good faith that such action is reasonably necessary (and in which case, no consent
must be sought): to comply with the law or any legal process; to investigate, prevent
or take action regarding illegal activities or suspected fraud; to establish, protect
and/or defend our rights and property; or to protect against violations, misuse or
unauthorized use of the e-Miles Service or e-Miles miles. Notwithstanding anything
herein, e-Miles may share and disclose personally identifiable information to its
affiliates and as part of a sale of its business whether through a sale of assets, stock
or other change of control transaction.
How to Contact Us
If you have any questions about this privacy statement, the
practices of this site, or your dealings with this website, you can contact our
Member Services department via
e-mail at
info@e-Miles.com or by mail at 5800 Tennyson Parkway, Suite 600, Plano, Texas 75024, U.S.A.
